Rhomdroid Platform and Software Products
Effective Date: February 2, 2026
Last Updated: February 7, 2026
1.1. "Company" means Mastershop S.A., a Sociedad Anónima organized under the laws of the Republic of Argentina, operating the Rhomdroid platform and software products.
1.2. "User" means any individual or legal entity that accesses, registers for, or uses the Platform or any Software Product.
1.3. "Platform" means the Rhomdroid service ecosystem, comprising:
References to the "Platform" include all of the above components collectively unless a specific component is named.
1.4. "Software Products" means all software applications developed and published by the Company through the Platform, including but not limited to Cartaki, VDL, Walkie Talkie, Quadratika, Dalvian Mall, and Workshop, and any future applications the Company makes available.
1.5. "AI Services" means any features of the Platform or Software Products that generate, process, or transform content using artificial intelligence models, whether provided directly by the Company or through third-party AI providers. AI Services include AI-powered agents that can reason, execute tools, and perform tasks on the User's behalf.
1.6. "AI Output" means any content, text, images, audio, video, code, or other material generated, in whole or in part, by AI Services.
1.7. "User Content" means any data, text, files, images, or other material that a User uploads, submits, or inputs into the Platform or any Software Product. Where Loom is installed, User Content also includes file contents, directory listings, and search results from the User's local file system that are accessed by AI agents during a session.
1.8. "Sub-Processors" means third-party service providers that process data on behalf of the Company in connection with the Platform and Software Products. The current Sub-Processor list is maintained at Section 7.6 of these Terms.
1.9. "Account" means the User's registered account on the Platform, including credentials, profile information, and associated data.
1.10. "Terms" means these Terms of Service, as amended from time to time.
2.1. By accessing or using the Platform or any Software Product, the User agrees to be bound by these Terms. If the User does not agree to these Terms, the User must not access or use the Platform or any Software Product.
2.2. If the User is accepting these Terms on behalf of a legal entity, the User represents and warrants that they have the authority to bind that entity to these Terms. In such case, "User" refers to that entity.
2.3. The Company reserves the right to modify these Terms at any time. Material changes will be communicated to Users via email or a prominent notice on the Platform at least thirty (30) days before taking effect. Continued use of the Platform after the effective date of any modification constitutes acceptance of the modified Terms.
2.4. The Company may offer specific Software Products subject to additional terms or conditions. Such additional terms will be presented to the User before use and, where they conflict with these Terms, the additional terms shall prevail for that Software Product.
3.1. Access to certain features of the Platform and Software Products requires registration of an Account. The User agrees to provide accurate, current, and complete information during registration and to maintain the accuracy of such information.
3.2. The User is responsible for maintaining the confidentiality of their Account credentials and for all activity that occurs under their Account. The User must notify the Company immediately upon becoming aware of any unauthorized use of their Account.
3.3. The Company reserves the right to suspend or terminate any Account that the Company reasonably believes has been compromised, is being used in violation of these Terms, or contains inaccurate registration information.
3.4. The User must be at least 18 years of age, or the age of legal majority in their jurisdiction, to create an Account.
4.1. License Grant. Subject to the User's compliance with these Terms, the Company grants the User a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform and Software Products for the User's internal business or personal purposes.
4.2. Restrictions. The User shall not:
4.3. Loom (Local Runtime). If the User installs Loom on their device:
4.4. Usage Limits. The Company may impose limits on usage, including rate limits, storage limits, or feature restrictions. Such limits will be communicated to the User through the Platform.
4.5. Updates. The Company may update, modify, or discontinue features of the Platform or any Software Product at any time. The Company will use reasonable efforts to notify Users of material changes, but does not guarantee uninterrupted availability of any specific feature.
5.1. Company IP. The Platform, all Software Products, and all underlying technology, including but not limited to source code, algorithms, agent architectures, agent templates (including system prompts, skills, and configuration files), orchestration logic, frameworks, tools, automations, user interfaces, designs, documentation, and the Rhomdroid brand, are the exclusive property of the Company (or its licensors) and are protected by intellectual property laws. Nothing in these Terms transfers any ownership of Company IP to the User. Agent templates and system prompts are maintained exclusively on the Company's servers and are not disclosed to Users.
5.2. User Content. The User retains ownership of User Content. By submitting User Content to the Platform, the User grants the Company a limited, non-exclusive, worldwide license to process, store, and transmit User Content solely for the purpose of providing the Platform and Software Products to the User. This license terminates when the User deletes the User Content or when the User's Account is terminated, subject to reasonable backup and deletion timelines.
5.3. AI Output Ownership. AI Output generated through the Platform is provided to the User for use in accordance with these Terms. The User acknowledges that:
5.4. Feedback. If the User provides suggestions, ideas, or feedback regarding the Platform or Software Products, the Company may use such feedback without restriction or obligation to the User.
6.1. No Accuracy Warranty. AI Output is generated by artificial intelligence systems and is provided strictly "as-is," without any warranty of accuracy, completeness, reliability, currentness, or fitness for a particular purpose. AI Output may contain errors, omissions, inaccuracies, biases, or fabricated information.
6.2. Human Review Required. The User is solely responsible for reviewing, verifying, and validating all AI Output before reliance or use. The Company strongly recommends that AI Output be reviewed by qualified personnel appropriate to the subject matter before any decision or action is taken based on it.
6.3. No Professional Advice. AI Output does not constitute professional advice of any kind, including but not limited to legal, financial, medical, tax, or engineering advice. Users requiring professional advice should consult qualified professionals.
6.4. User Responsibility. The User assumes full responsibility for any decisions, actions, or consequences arising from the use of AI Output. The Company shall not be liable for any loss, damage, or harm resulting from the User's reliance on AI Output.
6.5. AI Disclosure. The User acknowledges that content generated through the Platform may be produced in whole or in part by artificial intelligence. In jurisdictions where disclosure of AI-generated content is required by law, the User is responsible for making appropriate disclosures when distributing or publishing AI Output.
6.6. Third-Party AI Providers. AI Services may be delivered through third-party AI model providers, including OpenAI, Google (Gemini), Anthropic, and ElevenLabs. The quality, availability, and behavior of AI Services may be affected by changes made by these providers. The Company does not control the underlying AI models and cannot guarantee specific outputs or performance characteristics.
6.7. Service Dependency. The Platform depends on third-party AI providers for core functionality. If a third-party provider modifies its terms, pricing, availability, or service capabilities, the Company may need to modify, limit, or discontinue features of the Platform that rely on that provider. The Company will use reasonable efforts to mitigate the impact of such changes but shall not be liable for service disruptions, feature reductions, or quality changes resulting from third-party provider actions beyond the Company's control.
6.8. Acceptable Use of AI Agents. The User's use of AI agents through the Platform must comply with the acceptable use policies of the underlying AI providers, as communicated through the Platform from time to time. The Company reserves the right to suspend or terminate access if a User's activity violates upstream provider policies, as such violations may jeopardize the Company's ability to provide the service to all Users.
7.1. Privacy Policy. The Company's collection, use, and processing of personal data is governed by the Company's Privacy Policy, which is incorporated into these Terms by reference. The User should review the Privacy Policy before using the Platform.
7.2. Data Processing. User Content, including personal data, may be processed by the Company and its Sub-Processors for the purpose of providing the Platform and Software Products. This processing includes:
All data in transit between Pulse, Loom, Cortex, and AI providers is encrypted using TLS. The Company processes User Content only for the purpose of providing the requested service and does not retain conversation content beyond the active session unless otherwise specified.
7.3. Training Data Restriction. The Company will not use User Content to train AI models. The Company uses commercially reasonable efforts to ensure that its AI Sub-Processors do not use User Content for model training purposes, including maintaining applicable opt-out configurations where offered by those providers.
7.4. Data Security. The Company implements reasonable technical and organizational measures to protect User Content and personal data against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and the Company cannot guarantee absolute security.
7.5. Data Processing Agreement. Where the User is a business entity and the processing of personal data under these Terms requires a Data Processing Agreement (DPA) under applicable data protection law (including GDPR Article 28), the parties shall execute a DPA as a separate addendum to these Terms. The User may request a DPA by contacting the Company.
7.6. Sub-Processors. The Company currently uses the following Sub-Processors in connection with the Platform and Software Products:
The Company may update this list from time to time. Material changes to the Sub-Processor list will be communicated to Users through the Platform or by email. Users who object to a new Sub-Processor may terminate their Account in accordance with Section 11.
7.7. Cross-Border Data Transfer. User Content and personal data may be transferred to and processed in countries other than the User's country of residence, including the United States. Where required by applicable law, the Company will implement appropriate data transfer mechanisms (such as Standard Contractual Clauses) to ensure adequate protection of transferred data.
7.8. Data Retention. The Company retains User Content and Account data for as long as the User's Account is active. Upon Account termination, the Company will delete or anonymize User Content within ninety (90) days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing these Terms).
8.1. Platform Availability. The Company will use commercially reasonable efforts to maintain the availability of the Platform and Software Products but does not guarantee uninterrupted or error-free operation. The Platform may be unavailable due to scheduled maintenance, updates, or circumstances beyond the Company's reasonable control.
8.2. Disclaimer of Warranties. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM AND SOFTWARE PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE PLATFORM WILL MEET THE USER'S REQUIREMENTS, THAT THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
8.3. Third-Party Dependencies. The Platform relies on third-party services, including cloud infrastructure providers and AI model providers. The Company is not responsible for the acts, omissions, outages, or policy changes of third-party providers.
9.1. Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL AGGREGATE LIABILITY TO THE USER FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE USE OF THE PLATFORM AND SOFTWARE PRODUCTS SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY THE USER TO THE COMPANY IN THE TWELVE (12) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED US DOLLARS (USD $100).
9.2. Exclusion of Consequential Damages. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITIES, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9.3. AI Output Limitation. WITHOUT LIMITING THE FOREGOING, THE COMPANY SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY LOSS, DAMAGE, OR HARM ARISING FROM THE USER'S USE OF OR RELIANCE ON AI OUTPUT, INCLUDING ERRORS, OMISSIONS, OR INACCURACIES IN AI-GENERATED CONTENT.
9.4. Exceptions. The limitations in this Section 9 shall not apply to: (a) liability that cannot be excluded or limited under applicable law; (b) the Company's gross negligence or willful misconduct; (c) the Company's breach of its confidentiality obligations under Section 7; or (d) the Company's indemnification obligations under Section 10.
9.5. Basis of the Bargain. The User acknowledges that the Company has set its fees and entered into these Terms in reliance upon the limitations of liability set forth herein, and that these limitations form an essential basis of the agreement between the parties.
10.1. User Indemnification. The User shall indemnify, defend, and hold harmless the Company, its officers, directors, shareholders, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
10.2. Company Indemnification. The Company shall indemnify, defend, and hold harmless the User from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of a third-party claim that the Platform or Software Products (excluding AI Output and User Content) infringe such third party's intellectual property rights, provided that: (a) the User promptly notifies the Company of the claim; (b) the User grants the Company sole control of the defense and settlement; and (c) the User provides reasonable cooperation.
11.1. Term. These Terms are effective from the date the User first accesses or uses the Platform and continue until terminated in accordance with this Section 11.
11.2. Termination by User. The User may terminate these Terms at any time by closing their Account through the Platform or by notifying the Company in writing. Termination takes effect upon Account closure.
11.3. Termination by Company. The Company may terminate or suspend the User's Account and access to the Platform:
11.4. Effect of Termination. Upon termination:
12.1. Governing Law. These Terms shall be governed by and construed in accordance with the laws of the Republic of Argentina, without regard to conflict of law principles.
12.2. Dispute Resolution. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the competent courts of the City of Mendoza, Province of Mendoza, Republic of Argentina. Before initiating formal proceedings, the parties agree to attempt to resolve disputes in good faith through direct negotiation for a period of thirty (30) days from written notice of the dispute.
12.3. Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.
12.4. Entire Agreement. These Terms, together with the Privacy Policy, any applicable DPA, and any additional terms for specific Software Products, constitute the entire agreement between the User and the Company regarding the subject matter hereof and supersede all prior agreements, understandings, and communications.
12.5. Waiver. The failure of either party to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by the waiving party.
12.6. Assignment. The User may not assign or transfer these Terms or any rights hereunder without the Company's prior written consent. The Company may assign these Terms, in whole or in part, to any successor entity, including in connection with a merger, acquisition, restructuring, or transfer of all or substantially all of its assets, without the User's consent.
12.7. Notices. Notices to the User may be sent to the email address associated with the User's Account. Notices to the Company must be sent to: contact@rhomdroid.io. Notices are deemed received upon delivery for email.
12.8. Force Majeure. The Company shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to natural disasters, acts of government, pandemics, war, terrorism, labor disputes, power failures, internet disruptions, or failures of third-party services.
12.9. No Third-Party Beneficiaries. These Terms do not create any rights for any third party.
12.10. Language. These Terms are drafted in English. If translated into any other language, the English version shall prevail in the event of any conflict or inconsistency.
12.11. Regulatory Changes. If changes to applicable laws or regulations materially affect the rights or obligations under these Terms, either party may request a good-faith renegotiation of the affected provisions. Neither party shall be required to bear unreasonable compliance costs arising from regulatory changes enacted after the effective date of these Terms.
12.12. Contact. For questions about these Terms, contact the Company at: contact@rhomdroid.io.
Mastershop S.A.
Operating as Rhomdroid
Pedro B. Palacios 910, Mendoza, Argentina